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AI driven sales in Banking and Insurance: 4 Ways to empower sales teams

From personalized customer interaction to predictive analytics, AI is changing the game in unprecedented ways. According to a Report by Business Insider, the aggregate potential cost savings for banks from AI applications is estimated at $447 billion. About 80% are highly aware of the potential benefits presented by AI. Another Report by McKinsey states that the potential annual value of AI of global banking could go as high as $1 trillion.

So, how does AI redefine the way Financial Institutions operate?

Let’s talk about a few main reasons:

  1. Data Complexity: In the banking and insurance sectors, AI tackles vast data, unlocking insights for sales teams to understand customer behaviors and tailor effective strategies.
  2. Personalization at Scale: AI predicts customer behavior, enabling proactive engagement and delivering personalized experiences that drive higher conversion rates for sales teams.
  3. Enhanced Lead Scoring: AI automates lead qualification, allowing sales teams to focus on high-converting prospects, ultimately maximizing ROI and improving overall sales efficiency.
  4. Improved Customer Engagement: AI-driven tools enhance customer interactions, providing personalized experiences that foster loyalty, ultimately improving customer retention rates for sales teams.
  5. Predictive Analytics for Cross-Selling and Upselling: Artificial intelligence-driven sales strategies utilize predictive analytics to identify potential cross-selling and upselling opportunities. By analyzing customer data, AI algorithms anticipate future needs and suggest additional products or services that align with the customer’s financial objectives.

4 Ways Sales Teams Can Leverage the Power of AI.

Now that we have addressed how AI plays a crucial role in driving productivity and can be beneficial for the sellers, let’s now delve into ways in which financial institutions can leverage AI with Vymo’s AI Assist to optimize sales processes and stay competitive.

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Enhance Sales Efficiency with Cadence Management

With Vymo’s AI Assist, agents can streamline communication through customized emails and call scripts. They gain quick access to document summaries and product comparisons, enhancing their ability to engage clients effectively. It also adapts to the sellers communication style for more engaging interactions and with tailored reports, helps sellers optimize strategies based on insights and metrics for better results. 

Streamlined communication processes and valuable insights, enables BFSI sellers to build stronger client relationships, and ultimately achieve greater sales success.

Get valuable insights with Conversational Analytics

Vymo’s Conversational Analytics helps sellers in staying organized and ahead of the game. It auto-transcribes meetings with summaries and actionable insights while also capturing crucial information from past conversations. By systematically organizing meeting information and providing actionable insights, Conversational Analytics empowers sellers to stay well-informed and proactive. Not just that, the automated capture of crucial details ensures that sellers have a comprehensive understanding of client interactions, helping build better client relationships and driving improved sales outcomes.

Maximize Productivity with Calendar Management

Vymo AI summarizes meetings and provides real-time sentiment analysis for effective communication. It manages calendars efficiently, suggesting events and prioritizing tasks. Integrated seamlessly, it ensures time is well-spent nurturing relationships and driving sales.

Elevate Sales Team Performance with AI Powered Training

Vymo’s AI-driven micro-learning courses, virtual trainer support, and real-time progress tracking improve team performance and streamline onboarding for new sellers. Smart Pitch Support and Document Summary tools provide tailored assistance and concise overviews, solving the gaps in both training and meeting preparation for the sellers.

The role of Artificial Intelligence in sales within the banking and insurance sectors has become increasingly significant. It is no longer a futuristic concept, but a current reality that is reshaping many industries. By leveraging AI, sales teams can not only streamline their operations but also significantly boost their sales performance. 

Click here to learn more about how AI is revolutionizing Banking and Insurance!

Lavanya Premchandani

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A Product Marketer at Vymo, focuses on packaging and positioning of the product in the BFSI industry. Off the clock, she enjoys impromptu road trips, anything and everything dark chocolate, and is on a mission to learn the art of baking, one tasty mishap at a time!

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