{"id":36222,"date":"2023-04-20T05:52:48","date_gmt":"2023-04-20T05:52:48","guid":{"rendered":"https:\/\/vymo.com\/blog\/?p=36222"},"modified":"2025-08-11T11:55:58","modified_gmt":"2025-08-11T06:25:58","slug":"money-talks-financial-literacy-to-sales-success","status":"publish","type":"post","link":"https:\/\/vymo.com\/blog\/money-talks-financial-literacy-to-sales-success\/","title":{"rendered":"Money Talks: Financial Literacy to Sales Success"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p>[vc_row][vc_column][vc_column_text]<span style=\"font-weight: 400;\">Picture this, a salesperson walks into a meeting with a potential client. They start pitching their product or service, but the client&#8217;s eyes start to glaze over. The salesperson is confused. They&#8217;re using all the right buzzwords and industry terms, so why isn&#8217;t the client biting?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8216;Cause, they don&#8217;t understand your finance jargon!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s right! According to a survey conducted by Standards and Poor, only \u2153th of the world\u2019s youth population can be considered as <\/span><b><i>\u201cFinancially Literate.\u201d<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">As technology evolves rapidly and generations shift, understanding the financial acumen of customers has become more crucial than ever, especially for salespeople with new generations of customers like Gen Zs and Millennials.<\/span><\/p>\n<p><b><i>April is National Financial Capability Month. Originally designated as National Financial Literacy Month in 2004, this observance has evolved to <\/i><\/b><b><i>focus on financial literacy and ensure that Americans have access to unbiased and trustworthy financial education and understanding of financial services and products<\/i><\/b><\/p>\n<p><b>Who are the Gen Z and the Millenials?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Gen Z and Millennials are the vanguards of the digital age, a dynamic and diverse group of individuals shaking up the status quo and blazing new trails into the future. They are the ones who grew up with technology as an integral part of their lives, who are fluent in the language of social media, and who have an unquenchable thirst for innovation and progress.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gen Z, born between the mid-1990s and mid-2000s, is the quintessential digital natives who have never known a world without smartphones, social media, and streaming services. They are pragmatic, entrepreneurial, and socially conscious, deeply committed to creating a better world for themselves and future generations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Millennials, born between the early 1980s and mid-1990s, are the original disruptors who challenged traditional norms and values to pursue individuality and self-expression. They are tech-savvy, global-minded, and fiercely independent, with a deep passion for social justice and environmental sustainability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36228 size-full\" src=\"https:\/\/vymo.com\/blog\/wp-content\/uploads\/2023\/04\/blog-inner-image-1-3.webp\" alt=\"\" width=\"600\" height=\"745\" title=\"\" srcset=\"https:\/\/vymo.com\/blog\/wp-content\/uploads\/2023\/04\/blog-inner-image-1-3.webp 600w, https:\/\/vymo.com\/blog\/wp-content\/uploads\/2023\/04\/blog-inner-image-1-3-242x300.webp 242w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">With over <\/span><a href=\"https:\/\/www.mckinsey.com\/industries\/consumer-packaged-goods\/our-insights\/true-gen-generation-z-and-its-implications-for-companies\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">60%<\/span><\/a><span style=\"font-weight: 400;\"> of the market share captured, these two generations are vital to every business.<\/span> <span style=\"font-weight: 400;\">Their buying habits and preferences have a significant impact on the economy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s understand how Gen Z and Millenials spend:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">According to a 2020 survey by the <\/span><a href=\"https:\/\/nrf.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">National Retail Federation<\/span><\/a><span style=\"font-weight: 400;\">, 77% of Gen Z and 61% of Millennials prefer to use digital payment methods such as mobile wallets and contactless cards for in-store purchases.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20220929005158\/en\/Subscriptions-for-the-Holidays-Nearly-70-Percent-of-Consumers-Want-to-Give-and-Receive-Gift-Subscriptions\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">70% of Gen Z and 63%<\/span><\/a><span style=\"font-weight: 400;\"> of Millennials subscribe to at least one subscription service.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gen Z and Millennials say they would buy a product with a social or environmental benefit rather than cost benefits.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gen Z &amp; Millennials have consistently trailed the older generation in banking and investing by an average of <\/span><a href=\"https:\/\/www.majesco.com\/blog\/big-changes-for-insurance-gen-z-millennials-make-bold-moves\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">10% to 15%.\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gen Z &amp; Millennials are more likely to rent a house than own one.<\/span><\/li>\n<\/ul>\n<h2><b>Understand the customer expectations:<\/b><\/h2>\n<p><b><i>According to Indonesia\u2019s Financial Services Authority OJK, \u201cIndustrial revolution 4.0 is about digital transformation. The revolution demands banks to adapt and conduct changes.\u201d<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">In this digital transformation era, customers seek a personalized touch with a nudge of digital support. They are looking for valuable advice and guidance about choosing the correct product. This type of guidance can help build trust between the salesperson and the customer, thus increasing sales and customer loyalty.<\/span><\/p>\n<h2><b>Give them a personalized touch<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In addition to understanding the financial challenges Millennials and Gen Z face, salespeople need to communicate with these generations in a way that resonates with them. One way to do this is by leveraging technology. Personalize their services and modify and package the product according to their needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to a study by Accenture, <\/span><a href=\"https:\/\/brandequity.economictimes.indiatimes.com\/news\/research\/gen-z-and-millennials-increasingly-willing-to-buy-directly-from-brands-capgemini-report\/88830517\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">68% of Millennials<\/span><\/a><span style=\"font-weight: 400;\"> prefer to research and buy products online. This means that salespeople must be<\/span><span style=\"font-weight: 400;\"> proficient in using technology to connect with customers and offer a seamless online experience.<\/span><\/p>\n<h2><b>Build a Tech Savvy team\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To cater to the preferences and expectations of younger generations, businesses must build a tech-savvy sales team using a Sales Engagement Platform. Here are some benefits:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Connect with Gen Z and millennials on their preferred channels<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalize communications to appeal to younger generations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase efficiency and productivity.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Track engagement and analyze data.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A sales engagement platform like <\/span><a href=\"https:\/\/vymo.com\"><span style=\"font-weight: 400;\">Vymo<\/span><\/a><span style=\"font-weight: 400;\"> allows salespeople to engage with prospects and customers on multiple channels, automate repetitive tasks, and provide valuable insights to optimize sales processes.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36224 size-full\" src=\"https:\/\/vymo.com\/blog\/wp-content\/uploads\/2023\/04\/blog-inner-image.webp\" alt=\"\" width=\"600\" height=\"300\" title=\"\" srcset=\"https:\/\/vymo.com\/blog\/wp-content\/uploads\/2023\/04\/blog-inner-image.webp 600w, https:\/\/vymo.com\/blog\/wp-content\/uploads\/2023\/04\/blog-inner-image-300x150.webp 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<h2><b>Driving business outcomes through data analysis<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Data is crucial for every sales team regardless of the target group. Vymo helps by providing personalized communication, prioritizing sales activities, and optimizing sales strategies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personalization leads to higher engagement, prioritizing activities increases efficiency, and optimizing strategies lead to higher win rates. <\/span><a href=\"https:\/\/instapage.com\/blog\/personalization-statistics\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">90% of customers find personalization appealing<\/span><\/a><span style=\"font-weight: 400;\">, and personalized email messages have a 29% open rate compared to non-personalized messages, with a 17% open rate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Measuring sales performance can lead to more effective sales strategies. 60% of sales reps say their top challenge is identifying the right prospects to contact. Sales engagement platforms can help identify the most promising opportunities and optimize sales strategies, resulting in a 15% increase in win rates.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Businesses can drive better outcomes by leveraging data through a sales engagement platform, resulting in increased revenue and customer satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are you looking for a way to streamline your sales team&#8217;s workflows and improve customer engagement?\u00a0 <\/span><a href=\"https:\/\/vymo.com\/request-a-demo\/\"><span style=\"font-weight: 400;\">Get in touch with us today<\/span><\/a><span style=\"font-weight: 400;\">!<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Financial jargon can be a roadblock for salespeople when pitching to Gen Z and Millennials, who make up over 60% of the market share. Businesses should focus on coaching sellers to reach this digitally-savvy cohort. Know more&#8230;&#8221;<\/p>\n","protected":false},"author":1,"featured_media":36258,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[181],"class_list":["post-36222","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-financial-literacy"],"_links":{"self":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts\/36222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/comments?post=36222"}],"version-history":[{"count":11,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts\/36222\/revisions"}],"predecessor-version":[{"id":37272,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts\/36222\/revisions\/37272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/media\/36258"}],"wp:attachment":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/media?parent=36222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/categories?post=36222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/tags?post=36222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}