{"id":5437,"date":"2022-03-23T04:02:05","date_gmt":"2022-03-23T04:02:05","guid":{"rendered":"https:\/\/getvymo.com\/us\/blog\/?p=5437"},"modified":"2023-04-02T21:28:15","modified_gmt":"2023-04-02T21:28:15","slug":"4-reasons-why-your-bank-has-poor-lead-conversion","status":"publish","type":"post","link":"https:\/\/vymo.com\/blog\/4-reasons-why-your-bank-has-poor-lead-conversion\/","title":{"rendered":"Four reasons why your bank has poor lead conversion"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p>[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text]<span style=\"font-weight: 400;\">A poor lead conversion rate isn\u2019t just frustrating, it\u2019s also expensive. Given that your bank spends a lot of resources to generate leads, it\u2019s only natural that you expect your sales teams to do a better job.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Is a higher conversion rate possible? Gartner <\/span><a href=\"https:\/\/www.gartner.com\/en\/articles\/sales-development-metrics-assessing-low-conversion-rates\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">says<\/span><\/a><span style=\"font-weight: 400;\"> that high-performing SDR teams can convert 59% of SQLs to actual opportunities. Evidently such teams must be doing something right that others aren\u2019t.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In that context, it\u2019s tempting to pin down your own teams\u2019 below-average performance to bad quality of leads. But such simplistic reasoning would be almost fatal; it\u2019d keep you from improving your pre-sales processes and rob you of future opportunities.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">4 reasons your leads don\u2019t convert<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Pre-sales processes like lead allocation, for instance, play a big role in whether your sales reps will close the deal. A McKinsey article <\/span><a href=\"https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/to-improve-sales-pay-more-attention-to-presales\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">suggests<\/span><\/a><span style=\"font-weight: 400;\"> that win rates could be as high as 40 to 50% for organizations with strong pre-sales machinery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By examining what keeps your teams from converting leads, you will be able to improve your systems, get better results from the same sales team, and drive growth in revenue for your financial services organization.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Here are the top four reasons:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Your lead allocation is seriously sub-optimal<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you\u2019re using some primitive method of lead allocation, you\u2019re likely losing the battle even before getting started.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sales leaders often use a rep\u2019s location to decide whether to allocate a lead. In many cases, recency &#8211; whether the rep converted the previous lead allocated &#8211; impacts the allocation decision . Such manual lead allocation methods are highly inefficient. Moreover, they contaminate the process with human bias.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Against that, an automated sales engagement platform built for a bank or financial services organization would be able to collate multiple data sets and allocate leads in a highly efficient manner.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Your reps aren\u2019t responding in time<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Your leads are short of time. They have a number of things sitting on their mind, and delaying your response significantly decays your chances of conversion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps the lead went to a rep who was already overbooked. Or perhaps the rep thought they didn\u2019t have enough sales collateral on hand to even make the first call. Or maybe the system at your bank took a long time passing on the lead.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever the reason, you were late in beginning to engage the lead. And in the meantime, an agile competitor, even one with inferior features, might walk away with the deal.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vymo\u2019s own deployment data shows that by reducing the time for the first call, businesses have seen an increase of 25% to 35% in their lead conversion rates.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<style>.ld_spacer_69f56520456b3{height:32px;}<\/style>\r\n<div class=\"ld-empty-space ld_spacer_69f56520456b3\"><\/div>[vc_single_image image=&#8221;5441&#8243;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">3. You aren\u2019t learning from your best reps<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Given the intense competition, it\u2019s unlikely that your bank or financial services organization has only poor-performing reps. If you\u2019ve seen growth, you must be having a bunch of SDRs who perform very well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The question is: what are you doing to use their learnings and take the rest of the reps further? The answer in most cases is, sadly, nothing. And you\u2019re not entirely at fault if this applies to your organization as well. Humans can only do so much, and in absence of a strong technology platform, they\u2019d be too overstretched.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A sales engagement platform can become a massive repository of the actions that your reps take. And then the platform, powered by ML, will identify actions that the successful reps took. As a result, when the rest of the teams want to push their performance further, you have a system in place that has learned from the best reps.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">4. Your system is overwhelmed with data<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If there\u2019s one thing that most banks today have, it\u2019s more data than they are equipped to make sense out of. So when your current system tries to qualify leads using data, chances are the data is overwhelming.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And the fact that the leads come from different sources &#8211; your own database, referrals, web, promotional events, and the like &#8211; a dated system simply cannot connect the dots. The result is you get leads with sharply divergent quality. And then lead conversion is bound to suffer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Successful financial services organizations use and connect a wide variety of criteria to qualify leads, as this comprehensive <\/span><a href=\"https:\/\/www.gartner.com\/en\/documents\/3955994\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">report<\/span><\/a><span style=\"font-weight: 400;\"> mentions. A powerful platform that is capable of integrating bigger data originating from multiple sources is the solution you\u2019re looking for.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gartner has put together an amazing <\/span><a href=\"https:\/\/www.getvymo.com\/gartner-market-guide-for-sales-engagement-applications\/\"><span style=\"font-weight: 400;\">Guide<\/span><\/a><span style=\"font-weight: 400;\"> for sales engagement applications. It discusses how, among other things, sales teams leverage technology to execute at scale multichannel, multitouch engagement.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Making a difference<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your sales reps are already under pressure; don\u2019t make it any harder by running the sales operation on slow, inefficient, systems.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Intelligent lead allocation is the key to better lead conversion. Going forward, a platform that learns from lead attributes and then helps your bank automate the processes is the only answer. At Vymo, we\u2019re proud of the results we have generated for our enterprise customers that use our lead allocation engine.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why not check out some of our <\/span><a href=\"https:\/\/www.getvymo.com\/casestudies\/\"><span style=\"font-weight: 400;\">case studies<\/span><\/a><span style=\"font-weight: 400;\"> to learn how Vymo has transformed sales for global insurers, banks, and other financial institutions?<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text]A poor lead conversion rate isn\u2019t just frustrating, it\u2019s also expensive. Given that your bank spends a lot of resources to generate leads, it\u2019s only natural that you expect your sales teams to do a better job. Is a higher conversion rate possible? Gartner says that high-performing SDR teams can convert 59% of SQLs to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5446,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[175],"class_list":["post-5437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-lead-conversion"],"_links":{"self":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts\/5437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/comments?post=5437"}],"version-history":[{"count":5,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts\/5437\/revisions"}],"predecessor-version":[{"id":5445,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/posts\/5437\/revisions\/5445"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/media\/5446"}],"wp:attachment":[{"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/media?parent=5437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/categories?post=5437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vymo.com\/blog\/wp-json\/wp\/v2\/tags?post=5437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}