{"id":36615,"date":"2022-03-15T10:00:28","date_gmt":"2022-03-15T10:00:28","guid":{"rendered":"https:\/\/vymo.com\/press\/?p=36615"},"modified":"2025-08-11T07:30:51","modified_gmt":"2025-08-11T07:30:51","slug":"loan-provider-clix-capital-digitizes-collections-business-with-vymo-for-improved-customer-engagement","status":"publish","type":"post","link":"https:\/\/vymo.com\/press\/loan-provider-clix-capital-digitizes-collections-business-with-vymo-for-improved-customer-engagement\/","title":{"rendered":"Loan provider Clix Capital digitizes collections business  with Vymo for improved customer engagement"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Loan provider Clix Capital digitizes collections business with Vymo for improved customer engagement<\/p>\n<p>Vymo will serve as the system for the visibility of collection activities and automate manual efforts such as feedback capture, collection management, and payments.<\/p>\n<p><b><i><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-large wp-image-36616\" src=\"https:\/\/vymo.com\/press\/wp-content\/uploads\/2023\/09\/Clix-Capital-digitizes-collections-V2-1024x512.jpg\" alt=\"\" width=\"780\" height=\"390\" srcset=\"https:\/\/vymo.com\/press\/wp-content\/uploads\/2023\/09\/Clix-Capital-digitizes-collections-V2-1024x512.jpg 1024w, https:\/\/vymo.com\/press\/wp-content\/uploads\/2023\/09\/Clix-Capital-digitizes-collections-V2-300x150.jpg 300w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/i><\/b><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><b><i>Bangalore, 15 March<\/i><\/b><b><i>\u00a02022:<\/i><\/b> <a href=\"https:\/\/vymo.com\"><span style=\"font-weight: 400;\">Vymo<\/span><\/a> <span style=\"font-weight: 400;\">\u2013 <\/span><span style=\"font-weight: 400;\">one of the fastest-growing sales engagement platforms for financial institutions <\/span><span style=\"font-weight: 400;\">\u2013 today <\/span><span style=\"font-weight: 400;\">announced that Clix Capital <\/span><span style=\"font-weight: 400;\">\u2013 <\/span><span style=\"font-weight: 400;\">India\u2019s leading non-bank lender <\/span><span style=\"font-weight: 400;\">\u2013 <\/span><span style=\"font-weight: 400;\">will be deploying its platform to digitize its collections business. More than 350 frontline agents and managers across 15 states will use Vymo to automate payment collections and capture customer feedback.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business teams at Clix Capital will get real-time visibility into field activities using Vymo. As a result,<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Frontline agents can plan and optimize\u00a0their engagement<\/b><span style=\"font-weight: 400;\"> with agency partners as per priority,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Collection cases can be dynamically allocated<\/b><span style=\"font-weight: 400;\"> to managers and agency owners based on business rules to ensure maximum efficiency,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Managers have\u00a0ready reports and insights <\/b><span style=\"font-weight: 400;\">on collections performance and case closures.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Commenting on the partnership, <\/span><b>Vishal Jain, Chief Collections Officer \u2013 Clix Capital,<\/b><span style=\"font-weight: 400;\"> said, <\/span><i><span style=\"font-weight: 400;\">\u201cIn the world of AI and ML, seamless information flow is critical for creating Dynamic Risk &amp; Sourcing Scorecard to improve collection and portfolio quality. Vymo\u2019s solution will help on three fronts \u2013 providing vital information in real-time to the last mile to improve the quality of customer engagement and collection, capturing the ground reality in a structured format to be consumed in AL and ML-driven Risk &amp; Sourcing Scorecard and Sharp Monitoring on input metrics of collections.\u201d\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Vymo is integrated with Clix\u2019s core lending systems to provide a single-pane view of key business metrics of its agency network. It provides a\u00a0<\/span><b>frictionless user experience for managers and frontline personnel<\/b><span style=\"font-weight: 400;\">\u00a0who now don\u2019t need to switch between multiple systems or cross-reference data across outdated and complicated applications.<\/span><\/p>\n<p><b>Rajesh Sabhlok, Managing Director, Asia-Pacific \u2013 Vymo<\/b><span style=\"font-weight: 400;\">, said, <\/span><i><span style=\"font-weight: 400;\">\u201cThe quality of data remains our priority as financial transactions get digitized. However, agents still rely on outdated systems to input data and since this is not always dependable, the rich context of the engagement is lost. With this partnership, Clix Capital\u2019s collections team will have access to best-in-class digital capabilities and functional expertise to increase efficiencies and be more productive.\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Further, Vymo will provide contextually prescriptive intelligence through\u00a0<\/span><b>nudges, next-best actions and interventions<\/b><span style=\"font-weight: 400;\">. Thereby, teams can optimize various levers in the agency distribution channel to improve sales performance metrics and other related KPIs.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>About Clix Capital<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Clix Capital is a new age NBFC revolutionizing the lending space by offering differentiated digital lending products that are driven by technology and deep analytics. It offers a range of lending products to a varied spectrum of customers across the MSME and consumer segment, including personal loans, MSME loans, healthcare loans, and mortgage finance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Clix is co-founded by industry veterans Mr. Pramod Bhasin and Mr. Anil Chawla and is backed by a private equity fund AION Capital Partners Limited (an affiliate of Apollo Global Management, LLC \u2013 one of the largest alternate investment managers globally with AUM of $433 billion). Mr. Bhasin is the founder of Genpact and the former CEO of GE Capital India and Asia; and Mr. Chawla has been the former CEO of GE Capital India and Asia\u2019s Commercial Finance Business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Together Mr. Bhasin, Mr. Chawla and AION jointly acquired the commercial lending and leasing business of GE Capital India in September 2016 and rechristened it Clix Capital.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>About Vymo<\/b><\/p>\n<p><b>Vymo<\/b><span style=\"font-weight: 400;\">\u00a0(<\/span><a href=\"https:\/\/vymo.com?utm_source=digital&amp;utm_medium=pr&amp;utm_campaign=Vymo+offers+salesforce+integration+as+out+of+box+feature\"><span style=\"font-weight: 400;\">https:\/\/vymo.com<\/span><\/a><span style=\"font-weight: 400;\">) is the Sales Engagement Platform of choice for leading financial enterprises and is trusted by more than 250,000 salespeople across 65+ global enterprises such as Berkshire Hathaway, AIA, SBI Life, Generali, AXA, Aditya Birla Sunlife, and HDFC Bank. The platform drives sales productivity ground up for frontline personnel, sales managers and business leaders through intelligent nudges and industry playbooks.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vymo is recognized by Gartner as a Representative Vendor in the Sales Engagement Market Guide and is a winner of CB Insights\u2019 Demo Day and Microsoft\u2019s \u2018AI for All\u2019 awards.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Related Links<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Vymo for NBFC: <\/span><a href=\"https:\/\/vymo.com\/banking-sales-solutions\/\"><span style=\"font-weight: 400;\">https:\/\/vymo.com\/banking-sales-solutions\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Watch Vymo in action:\u00a0<\/span><a href=\"https:\/\/youtu.be\/9saePnvir4M\"><span style=\"font-weight: 400;\"> https:\/\/youtu.be\/9saePnvir4M<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Download Logo:\u00a0<\/span><a href=\"https:\/\/bit.ly\/33gXAHD\"><span style=\"font-weight: 400;\">https:\/\/bit.ly\/33gXAHD<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><b>Media Contact<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Gunjan Saha<\/span><\/p>\n<p><a href=\"mailto:pr@getvymo.com\"><span style=\"font-weight: 400;\">pr@getvymo.com<\/span><\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Loan provider Clix Capital digitizes collections business with Vymo for improved customer engagement Vymo will serve as the system for the visibility of collection activities and automate manual efforts such as feedback capture, collection management, and payments. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Bangalore, 15 March\u00a02022: Vymo \u2013 one of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Loan provider Clix Capital digitizes collections business with Vymo for improved customer engagement<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vymo.com\/press\/loan-provider-clix-capital-digitizes-collections-business-with-vymo-for-improved-customer-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Loan provider Clix Capital digitizes collections business with Vymo for improved customer engagement\" \/>\n<meta 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