Applications have evolved from being diagnostic, like erstwhile ERPs, to prescriptive, helping business leaders make data driven decisions ahead of the curve. It is estimated that 40% of companies will adopt AI within the next two years (CXO Today) and the amount by which AI-powered activities in CRM alone could increase global business revenues by $1.1 trillion in the next 4 years (IDC).

In this backdrop, let us take a look at a day in the life of Jane Smith, Sales Executive at The Great Company (TGC).